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Interlibrary Loan Help Guide: Renewing & Returning Items

Your guide to using FAU's Interlibrary Loan services


Lending libraries may recall their material at any time. If your item is recalled, it must be returned to the library immediately.

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Interlibrary Loan
Boca Campus
Bldg LY-3, Rm 214
2nd Floor - West

Office Hours:
Mon.-Fri. 8am-4:45pm

Renew and Return Requests

You can renew your ILL loan ten days before it is due.

To Renew Your ILL Request:

1. Log in to your ILL Account

2. In the left hand column under View click on Checked Out Items

3. A list of your checked out items will appear. Click on the Transaction Number (it is left of the title) of the item you would like to renew.

4. If the item is renewable, there will be a Renew Request option at the top of the screen. Click on Renew Request.

5. If you do not see a Renew Request option, please contact the ILL Office directly for help.

6. Your renewal request will be sent on to the lending library and your item will be assigned a tentative due date. 

  • If the lender approves your request, you will be notified of the new due date by email.
  • If the lender denies your renewal request, you will also receive an email letting you know when you need to return it by.

FAU ILL will follow the guidelines set by the lending library and has no ability to override their decision with regards to any due date extension.

7. If you still need an item and were unable to renew it, we recommend that you put in a new request for the item.  You can easily put in a duplicate request by clicking on Clone Request on your open request, this will copy all the request information into a new request form:


UBorrow requests can be renewed one time only, during the week before it is due.

To Renew Your UBorrow Request:

1. Log onto your FAU library account, click on Sign In located on the top right of the FAU Catalog webpage

Sign in

2. Click on the Single Sign-ON link and sign in using your FAU credentials.

  Secure sign in

3. You are now logged onto your FAU Library Account. You should see your name listed in the upper right corner. Click on your name to open the drop down menu and click on My Loans.


4. Your UBorrow loans are renewable the week before they are due; the renew button will not be available before that time. Click on the RENEW button on your UBorrow request. You will receive an email with the new due date after they have approved it.  If you do not receive an email within a couple days, please contact the ILL Office directly for help.

UBorrow Renew button



  • All Interlibrary Loan,UBorrow, or FAU borrowed materials may be returned to the Service Desk or bookdrops on the Boca, Harbor Branch, or Jupiter Campuses. Please note, it may take a few days for your item to be checked in if you use one of the remote bookdrops on campus.
  • Please return materials with included ILL paperwork and book strap (if used).
  • Electronic Articles do not need to be returned; they will delete themselves from your ILL Account after 30 days.
  • Unless otherwise noted, photocopies of articles do not need to be returned.
  • For material marked as Library Use Only, you should hand the item directly to Access Services staff and let them know that you no longer need it.
  • Materials may be shipped to the Boca Campus Library ILL Department via Campus Mail. We suggest you ship it a few days before it is due as the due date is the day it is due to our office.
    • Boca Raton Campus
      Library - ILL
      LY- 3, Rm 214
      ILL Return
  • Distance Learners should ship materials back to the Boca Campus Library ILL Department via US Mail. We suggest you ship it a few days before it is due as the due date is the day it is due to our office.
    • Florida Atlantic University
      S.E. Wimberly Library - ILL
      777 Glades Road, LY-3, Rm 214
      Boca Raton, FL 33431
Materials returned via Campus Mail or US Mail should be sent using the padded envelope or box that the material was sent in. Borrowed materials should always be protectively packed to minimize risk of damage.

Failure to return items on time or items returned damaged may be subject to fines, fees, or other sanctions.