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Interlibrary Loan Help Guide

Your guide to using FAU's Interlibrary Loan services

Using ILL Account

Current FAU students, faculty, and staff are eligible for Interlibrary Loan Services

 

  • If you have never placed an Interlibrary Loan or Branch Campus Delivery request, you will need to create an ILL Account. If you are an FAU student, faculty, or staff member Click Here to sign up for an account.
  • This will take you to our ILLiad Login Portal. Click on Click here to login to ILLiad in the FAU Patrons Login section.

  • Use your FAUNetID and password to sign in. The system will authenticate your FAU credentials then take you to the new user form.
  • Complete the new user form, then click Submit. Your account is now ready for use, you may begin placing requests.

Notes on filling in your information:

1. Please do not put in your Z-number in the place of your Owl Card number.

2. You may only use your FAU email address. Due to OIT's current security protocols, only your FAU email address will accept our automated messages. PBSC students should set up text messaging on their account to receive our notifications.

3. Faculty and staff can use their FAU office address as their mailing address if they prefer.

4. Authorized Users are individuals that you give permission to pick up your ILL holds on your behalf.

5. If you opt in to receive Text/SMS messages, you will need to provide your Mobile Phone number for it to work.

6. PBSC South Campus students should mark PBSC South Campus as their Department/Major/Program. If you have not chosen a major, please choose Other.

7. In choosing which campus you would like us to deliver to, please remember that students cannot have campus delivery to Davie, Tower, or Sea Tech campuses. Faculty and staff who have offices at Davie, Tower, and Sea Tech campuses may choose to have their materials delivered to their offices via campus mail. Boca faculty may also choose to have materials delivered to their office. All Boca patrons may choose to have Boca Locker Pickup as their preferred location.

Please note UBorrow requests are on your FAU Library Card, not your ILL Account.

 

1. If you are on the Interlibrary Loan webpage, click on Log in | Request a Title from the menu on the left. This will take you to our ILLiad Login Portal.

2. Click on Click here to login to ILLiad in the FAU Patrons Login section.

3. Use your FAUNetID and Password to sign into your account.

4. You are now logged onto your ILL Account and are ready to place a request.  If you have any problems, please contact the ILL Office for help.

5. If you have not logged into your account since the update to using your FAUNetID to sign in, please note: in some cases, such as if your ILL Account username was not your FAU email, a new account will be created when you log in for the first time. You will be asked to verify and update your account details including address and department. After this, the old account will be merged with the new one. The merging must be done manually, so there may be a slight delay - but you will be able to submit new requests in the meantime.

You can update your User Information on your ILL Account at anytime

 

1. First, log onto your ILL Account.

2. Once you are logged on, click on Profile in the navigation bar to open the drop down menu, then click on Update Profile.

3. This will open your ILL record. Update or Add any information that you would like on your record, then click on Submit Information.

4. You can update:

  • Your address information if you have moved
  • Add or adjust your phone number
  • Add a Authorized User
  • Change your FAU Campus Delivery Location
  • Add a new Owl Card number
  • Update your Name after name change
  • Opt in to receive Text/SMS messages. Please note you will need to provide a Mobile Phone number for this to work
  • Please do not change your email address, as due to OIT's current security protocols, only your FAU email address will accept our automated messages

 

UBorrow requests are placed using your FAU Library account.

 

1. To log onto your FAU Library Account, click on Sign In located on the top right of the FAU Catalog webpage.

FAU Catalog webpage

2. Click on the Single Sign-ON link and sign in using your FAU credentials.

Secure sign on link

3. You are now logged onto your FAU Library Account. You should see your name listed in the upper right corner. To view your UBorrow requests, click on your name to open a drop down menu then click on My Requests.

My Requests

 

 

 

Creating an account:

 

PBSC students can create an account via their own dedicated portal on the FAU Libraries ILLiad Login page.

  • If you have never used our service before, Click Here to access the new user form to create an account. Please note, you can also access this page from our ILL webpages by clicking Log in | Request a Title then choosing the ILLiad Login.

  • Click on First Time Users.

  • Read the terms and conditions page, scroll down to the bottom and click on First Time Users Click Here.

  • Complete the new user form, then click Submit. Your account is now ready for use, you may begin placing requests.
    • Please use your library card number/Panther card number.
    • Due to OIT's current security protocols, only FAU email addresses will accept our automated email messages. PBSC students should set up text messaging on their account to receive our notifications. For this to work correctly, you must provide a Mobile Phone number for your account.
    • Authorized Users are individuals that you give permission to pick up your ILL holds on your behalf.
    • PBSC South Campus students should mark PBSC South Campus as their Department/Major/Program.
Logging into your ILL Account:

 

PBSC students have their own dedicated portal to access their FAU Libraries ILL Account.

  • If you are on the Interlibrary Loan webpage, click on Log in | Request a Title from the menu on the left. This will take you to our ILLiad Login Portal.
  • Click on the ILLiad Login .

  • Enter your Username and Password then click Logon to ILLiad.

  • You should now be logged into your ILL Account.
If you do not remember your password:

 

  • If you remember you Username, then you are able to regain access to your ILL Account at any time.
  • On the Log In screen, click on Forget Password?

  • Enter your Username in the box and click Reset Password.

  • You should receive an email to the address listed on your ILL Account that will allow you to regain access.
  • If this does not work, or if you cannot remember your Username, please contact the ILL Office for help.