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Beginning this summer and throughout the fall semester, we are working to upgrade the research experience by making ongoing improvements to our Research Guides.
You may encounter changes in the look and feel of the Research Guides website along with structural changes to our existing guides. If you have any questions or concerns about this process please let us know.

Ask a Librarian-Keep: Research Assistance

Keep this Guide

Need More Help?

Have questions? We have the answers!

Check out some frequently asked questions.

The Instruction and Engagement Department provides help with using the library by chat, email, and phone!

You can also make an appointment for a personal consultation with a librarian for help online via Zoom or Webex. 

Feel free to contact us any of the ways provided on this page or contact us at the Library Virtual Help Desk (9 AM- 5 PM, Monday-Friday).

Research Consultation With A Librarian 

Ask a Librarian in Person icon

Make an appointment to meet with a subject librarian for assistance with assignments using library resources for help online via Zoom or Webex. 

Video Tutorials 

You can also receive help through the Video Tutorials the library has to offer. Just click on the icon and it will take you to the Instruction and Engagement Services Department Video Tutorials.

Do-It-Yourself (DIY) Resource Guide

Computer icon for anytime DIY help

 

  • You can locate the DIY Resource Guide
  • Learn how to find books and articles
  • Discover tips on doing research
  • Locate library and campus information, and more!

Phone A Librarian 

Phone a Librarian icon

Call the Instruction and Engagement Department for assistance from a librarian:

Boca Raton : 561-297-3785

Jupiter : 561-799-8530

E-Mail A Librarian

Email a Librarian icon

Please send us your reference question!

A response will usually be sent by email within 48 hours.

Questions received during evening, weekend or holiday hours will be handled on the next business day.

Virtual Office Hours 

Chat With A Librarian 

Chat with a Librarian icon

Sunday-Thursday

Friday-Saturday

10 AM - 12 AM (midnight)

10 AM - 5 PM

 

FAU librarians will be available Monday-Friday from 9 AM - 5 PM.

For all other times, librarians from around the state will be available for chat.

Text a Librarian

Text with a Librarian icon

Sunday-Thursday

Friday-Saturday

10 AM -12 AM (midnight)

10 AM - 5 PM

 

FAU librarians will be available Monday-Friday from 9 AM - 5 PM.

For all other times, librarians from around the state will be available for chat.